Agent0 already knows how to query spans, build a PromQL query, or create a dashboard. What it could not know is how your team works: the runbook you follow when checkout latency climbs, how your environments and datasets are named, what to check first for a problem you have seen before. Until now that context lived in your head, and you retyped it every time.
Now an admin can write it down once. In Organization Settings > Agent0 > Skills, add a custom skill with a name, a description of when Agent0 should use it, and the instructions to follow. Everyone in your organization can then invoke it by typing / in a chat, and Agent0 also reaches for a skill on its own when its description matches the request.
Read the docs to write your first skill: https://www.dash0.com/docs/dash0/ai/agent0/skills