Keeping things simple for our end users is one of the core values of Dash0. After reviewing our pricing, we realized we could make it even simpler.
From the start, our price is based on counting metric data points, spans and span events, and log records. This allows you to send us your telemetry irrespective of how much metadata you have on it, and we actively encourage you to send all the metadata you think necessary or useful, irrespective of how many GB it is. We also do not have per-seat pricing: we want everybody in your team to be able to enjoy and benefit from Dash0.
Up until today, we had a $50 subscription fee, which included 100 million metric data points, 25 million spans and span events, and 25 million log records. The $50 wasn’t chosen at random: it is the amount you’d pay for sending that much data in a month.
Today, we are removing our base subscription fee. Effective midnight of Friday, February 7th 2025, Dash0’s pricing works purely consumption-based using the same rates as before:
- $0.20 for 1 million metric data points
- $0.60 for 1 million spans and span events
- $0.60 for 1 million log records
For most Dash0 users, the amount due in the bill will be the same. But the bill itself will be easier to read, and the pricing simpler to understand.
And for users who have been sending less telemetry than what was included in the base subscription, Dash0 just got even cheaper!
FAQ
- I am sending less telemetry than what is included in the base subscription fee and my billing cycle ends after February 7th. Will I pay one more month of the base subscription fee?
- No, we are waiving the base subscription fee of all current billing cycles. That is, every billing cycle beginning on or after January 7th will be charged with the simpler consumption-based model for the entirety of the data you sent us in that billing cycle. For example, if you sent us 1 million logs, 2 million spans and 4 million metric data points during the current billing cycle that started after January 7th, you will pay 1x $0.60 + 2x $0.60 + 4x $0.20 = $2.60.
- I send a lot of spans and logs, but only a few tens of millions of metric data points. Will my bill be cheaper with the new model?
- Yes, you will only pay the millions of metric data points you send, not at least 100 millions like before. You can save up to $20 per month (100 million, charged $0.20 per million). Similar math can be done for spans and log records.
- So I could have Dash0 bills that go down to zero?
- If you do not send us any telemetry in a billing cycle, we charge you nothing. You’ll still receive a $0 invoice for bookkeeping purposes.
- Will you delete my organization and my telemetry and configurations in it if I don’t send telemetry for an entire month?
- No. You paid for that telemetry and you get the full retention period on it. For metrics, it’s 13 months, so you have the right to your organization for at least that after you stop sending telemetry.
- If I delete my Dash0 organization in the middle of a billing cycle, do I still get an invoice at the end of it?
- Yes, you get one last invoice for the amount of telemetry sent since the beginning of the last billing cycle.